How can I make a return?
Pack your return item(s) in the original package, if possible, and contact us for the address to send it to. You have 30 days to return items for free.

How will I know that Sidestreet has received my return?
When Sidestreet receives and processes your return, you will receive an email confirmation.

What if my order arrived damaged?
If your order arrives damaged, please do the following:

  1. Take detailed photos of the damage
  2. Contact Sidestreet on the day that the order is delivered
  3. In the email contain your order number, photos of the damage and any further details that will help us resolve the issue
Once we have received your email, we will let you choose whether to have the damaged items refunded, or to ship replacement items.

How will I know that Sidestreet has refunded my order?

When Sidestreet refunds you, you will receive an email confirmation.

Please note this may take up to 10 days, depending on your payment provider.